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Phony 911 callers shutting down critical emergency communications

Thursday, August 1, 2013

You’ve heard about the problems our nation’s public-safety answering points (PSAPs) have with accidental calls, which were said to make up approximately one third of 911 calls. But these so-called “pocket dials” aren’t the only non-emergency calls plaguing PSAPs. Telephone Denial of Service (TDoS) attacks that threaten the call center’s ability to communicate with inbound callers and first responders are also on the rise. In March 2012, the DHS National Coordinating Center for Communications issued an alert that several PSAPs had experienced TDoS attacks, clogging the crucial emergency communications infrastructure.

See the full article online at firechief.com.